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Is water entering your basement, or is your home losing heat by the hour? Our phone line at Harleys Plumbing, Heating, Cooling stays staffed overnight. Dial (781) 264-5437 now for 24/7 emergency service in Norfolk County, MA.

A pipe that fails in the middle of the night raises two urgent questions: whom to call, and what to do before help arrives. This page answers both for homeowners who need an emergency plumber in Norfolk County, MA. Harleys Plumbing, Heating, Cooling is a locally owned and operated plumbing and HVAC contractor on the South Shore, and we accept calls day and night for water, heating, and cooling failures.
The type of emergency often depends on the neighborhood. Coastal Quincy neighborhoods face flooding risk and contain many older two-family homes. Stoughton is more suburban, with mid-century ranches and capes, aging water service lines, and gas heat.
Facing a burst pipe or a cold house? Find your Norfolk County town below and call for emergency help right away:
Our technicians arrive within the window they give you, even late at night, and they explain the problem before starting any repair. You can read Norfolk County homeowners’ reviews of our emergency response in their own words.
Any problem that is actively damaging your home or making it unsafe is an emergency and should not wait for a weekday appointment. A slow drip can be scheduled, but spreading water, rising sewage, or a gas odor requires immediate action.
With gas, the order of steps matters: leave the house, call 911 or the gas company once you are safely outdoors, and only then contact a plumber. Most late-night searches for an emergency plumber near me involve one of the two water problems below, and our Norfolk County emergency plumber team handles both.
Pipes usually burst for one of two reasons: water froze inside and split the pipe wall, or corrosion thinned a section of copper until it failed. Close the main water valve, which is usually near the meter, and shut off power to any outlet or appliance standing in water. During burst pipe repair, our plumber removes the damaged section, installs new pipe and fittings, and inspects the rest of that run for other weak points.
When the main drain is blocked, wastewater from upper floors rises through the lowest opening in the house. Tree roots, hardened grease, and flushed wipes cause most of these blockages. Stop using water anywhere in the home, because every flush adds to the overflow. We clear the blockage at the main cleanout, confirm that the line drains freely, and tell you whether the pipe itself needs repair.
From a small leak to a full replacement, call Harleys Plumbing, Heating, Cooling or schedule online. We'll send a licensed, insured technician who shows up on time and cleans up when the job is done.

Our technicians provide no-heat repair at night, on weekends, and on holidays because a cold house in January is a genuine hazard. Quincy two-family homes often rely on boilers, and gas heat is common in Stoughton, so the failures below account for most of our calls for 24/7 heating repair in Norfolk County.
A boiler locks out when its control detects an unsafe condition, such as an unstable flame, low system water, or excess pressure, and shuts the unit down. In Wollaston two-families, a single older boiler often serves both units, so one lockout leaves two households without heat. Our technician reads the fault code, checks the pressure, expansion tank, flame sensor, and venting, and corrects the cause of the shutdown rather than simply resetting the boiler.
A furnace that hums and clicks but never lights has a faulty ignition sequence. A cracked igniter, a sooty flame sensor that cannot confirm the burner has lit, or a pressure switch held open by a blocked vent or condensate drain can each interrupt that sequence. We test every stage, replace the failed part, and observe the burner through a full cycle to confirm it lights and stays lit. These faults are among the most common findings when homeowners search for furnace repair near me on a cold night.
Hot water heating pipes can freeze where they pass through unheated spaces such as crawl spaces or garages. Once a loop freezes, circulation stops, that zone loses heat, and the boiler may shut off and restart repeatedly. A frozen section can also split, which turns a heating problem into a leak. We locate the frozen section, thaw it gradually, check for cracks, and repair any damage, then recommend insulation or rerouting so the zone withstands the next deep freeze.
Emergency AC repair can often be completed the same day when the schedule allows, and systems that fail during a heat wave receive priority. We provide emergency HVAC service across Metro South, MA, around the clock, and two problems cause most summer breakdowns.
Both the compressor and the outdoor fan depend on the capacitor for the electrical surge that starts them, and summer heat gradually weakens that part. Once it weakens, the outdoor unit may hum without starting, or the fan may stay still while the compressor strains. Replacing a capacitor or contactor is a common and fast repair. If the compressor has failed, we explain the system’s condition and present repair and replacement options, each with a clear price, before you decide.
An evaporator coil ices over when airflow or refrigerant drops too low, and the coil temperature falls below freezing. A clogged filter, closed registers, a weak blower motor, or a refrigerant leak usually causes it. Set the thermostat to fan only to melt the ice, and have a technician determine why it formed. We check airflow, the blower, and the refrigerant circuit, then correct the underlying cause.
We don’t begin repairs until you have heard the price and approved it, even at 3 a.m. on a Sunday. When you need help, contact our emergency team serving the Metro South area. Visit our Contact Us page.
Homes in these neighborhoods stay protected with a working sump system, equipment raised above likely water levels, and a device that prevents sewage from flowing backward into the house. Squantum and Houghs Neck sit low along the water, where storm surge can quickly reach basements. Stoughton is inland, but heavy rain can still flood a basement there.
Sump pumps often fail during the same storm that cuts the power. Float switches stick, check valves crack, and motors burn out after years of cycling. We test the pump, float, and discharge line and replace any worn components. We can also install a battery-backup pump that keeps running during a power outage.
A few inches of salt water or storm water on the basement floor can ruin a water heater by corroding the burner, gas valve, and controls. Mounting the heater on a sturdy raised platform keeps those components above the water. We reconnect the water, gas, and venting to Massachusetts plumbing code and confirm that the heater operates safely.
When municipal sewer lines back up during a storm, sewage can travel backward through your main line and rise through basement drains. A backwater valve on the main line closes automatically when flow reverses, sealing the house off from the surge. We evaluate your drain layout, recommend the appropriate device, and complete the installation, including any required permits.
Homeowners rely on us because we are honest about pricing, clear about what failed, and qualified to complete the work. Those qualities matter most when you are choosing an emergency plumber in Norfolk County, MA, under pressure.
Before any repair begins, our technician explains what failed and provides a clear price for the fix. You approve that price first, and the completed work matches the agreement, whether the call comes at 2 p.m. or 2 a.m. Planned projects, such as raising a water heater or adding a backup sump pump, begin with a free estimate. We accept cash, check, Visa, MasterCard, AMEX, and Discover.
We perform Massachusetts plumbing work under license 17023-PL-M, carry full insurance, and are also licensed in Vermont, New Hampshire, and Maine. State code regulates gas piping, boiler controls, and backflow devices, so licensed work is essential. Our company standard, to fix it right the first time, applies to every emergency call.
“Our water heater died on a Sunday night and they had a technician at the house the same day. Clear price up front, clean work, and hot water by dinner.”
“They found a hidden leak other companies missed and fixed it right the first time. Polite, on time, and they explained everything in plain language.”
“One team handled our bathroom remodel and all the plumbing. The estimate was free, the final bill matched it, and the job was done on schedule.”